Unlocking the Power of 1000x QPS: How Query Performance Transforms Modern Observability

In the rapidly evolving landscape of distributed systems and microservices, the ability to query and analyze observability data in real-time has become a critical differentiator. At Cavission Systems, we’ve engineered our platform to deliver unprecedented query performance, achieving 1000x higher Queries Per Second (QPS) than traditional observability solutions. But what does this mean for your engineering teams, and why should QPS be a primary consideration when choosing your next observability platform?
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FORTUNE 500 RETAILER ELIMINATES CART ABANDONMENT WITH CAVISSON’S NETVISION DIGITAL EXPERIENCE MONITORING

CHALLENGE

A Fortune 500 retailer was experiencing massive revenue losses during peak shopping seasons but couldn’t identify why customers were abandoning their shopping carts at critical conversion points. Traditional monitoring tools provided infrastructure metrics but failed to reveal the actual user experience issues causing customers to leave without completing purchases.

Key Pain Points:

  • Inability to correlate technical performance with actual user behavior and cart abandonment
  • No visibility into real user sessions to understand where customers were dropping off
  • Lack of granular insights into page-level performance issues affecting the shopping journey
  • Unable to identify which specific products or pages were causing conversion problems

Where other legacy products failed to capture issue, NetVision helped us identify critical issues in production, much ahead of our peak sales day, resulting in eliminating severe revenue losses.

             – Director of Performance Engineering, Fortune 500 Retailer

THE NETVISION ADVANTAGE FOR RETAIL

Fortune 500 Retailer leverages Cavisson NetVision to gain complete visibility across its complex, distributed application ecosystem. By correlating real user experience, application performance, integration points, and log/database insights, retailer proactively detects issues impacting customer journeys. This holistic monitoring approach has enabled faster RCA, improved system reliability, and a significant reduction in cart abandonment, ultimately driving higher customer satisfaction and profitability.

ABOUT CUSTOMER

Industry:
Retail

Location:
United States

Challenge:
Unable to identify issues with complex distributed micro services-based application resulting in direct impact on revenue & CX.

Product Used:

NetVision

Result:
Identified critical production issues before actual users got impacted. Zero downtime witnessed.

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