NetVision Analytics and Reports

Analytics

This section contains analytics on Real User Monitoring (RUM) and Form. RUM reports consists of page performance reports based on various parameters, such as channels, user segments, device type, location, and so on.

RUM Reports

RUM reports are basically the page performance reports on various factors, such as channel, user segment, device type, location, page ID, operating system, and so on. A user can include/exclude the filters based on the requirements. User can generate reports for the last provided time or the specified time. To open RUM reports, follow the below mentioned steps:

  1. Go to the Reports menu and click Page Performance Report within the RUM menu item. A window is displayed where user can select the filters to generate the RUM reports.

2. This window consists of two sections – one is time filter where user can specify the time for the page status report via Last drop-down or using the Specified time Another filter is based on different attributes, such as channel, user segment, device type, location, and so on where user can include/exclude the filters.

3. After specifying the filters, click the Run button. The page information report based on the selected filters are displayed.

4. The details displayed are – page name, page count, time to load, first byte time, Dom complete time, Dom interactive time, perceived render time, and connection time. The filtered criteria is displayed at the top of the records.

Reports

NetVision reporting feature allows a user to view various reports on the reports panel. User can customize the duration for which the reports are to be generated and can view the generated data in the combination of tabular and graphical formats. Custom query can be created to get user interested data.

Types of Reports

Broadly, there are three categories of reports:

  1. General Report: These reports are further categorized into Standard reports and Custom reports.
    • Standard Reports: These are Business process reports that have some pre-defined formats. There are following types of standard reports.
      • Business Process Report: It shows all complete, abandon and Transit BP in Reports GUI.
      • Page Report: Page reports give different page counts in result table and graphs of pages in result graphs.
      • Event Report: Event reports shows different event counts in result table and graphs of event in result graphs.
      • Browser Report: It shows all the sessions reports of different browsers, such as Chrome, Firefox, Opera.
      • Others Report: It contains data based on PageLoadTime, PageContentLoadTime and so on.
  • Custom Report: These are basically client’s reports. This type of reports is added by user based on the requirements. User can add reports of session, page and Business Process in Reports GUI. User have full privilege on custom reports for any operations, such as add, delete, and update.
  1. Special Report: These are some specific reports in which only tabular data is shown, graphical data is not displayed is such reports.

General Reports

To open the General reports, click the General menu item under the Report menu. The General report page is displayed.

9

Sections in General Report

There are following sections in General report:

  • Report Explorer: This section consists of list of various reports categorized as Standard reports and Custom reports. User can select the report from this section to view the result graph and result table. 

Standard Reports

7

Creating a Standard Report

User need to provide the following details/filters for generating a standard report:

 

  • Query Filter: This is the filter based on the report selected from the report explorer. User need to select the fields to be filtered from the drop-down list.For example, if user selects Business Process Session Exit Page report, then query filter displays filters like – ‘bpabandoned IN’ and ‘sessionexitpageevents =’. User needs to select the fields for the respective filters from the drop-down list.

65

  • Time Filter and Channel filter: This is an important section for generating reports based on a specified time interval. The results are displayed based on the time specified and channel selected.

66

 There are following sub-sections in this section:

Selection of a fixed interval: User can select a fixed interval, such as last 1 hour, last 4 hours, last 8 days, last 10 weeks, and so on. In this, user can get reports for hourly, daily, weekly, monthly and yearly basis.

Specifying the start and end date and time: User can specify the start date and time (hh:mm) and similarly the end date and time. User can get reports on basis of start date and end date.

Bucket selection: User can select the bucket, such as hourly, daily, weekly, monthly.

Channel selection: User can select the channel of the report, such as POSF, Dotcom, mobile, and so on.

 1.1 User need to click the Run button post setting the time. The result graphs and tables are displayed based on the criteria selected.
  • Result Graphs: It shows data in time series, pie chart and slab count graphs. By, default, it shown data in time series graph.

67

  • Result Table: It shoes data in numbers and percentage in NV Reports GUI.

68

  • File Download Options: User can save the file in CSV format and XLS format using the icons.
  • Settings: It is used to specify certain settings.

8

Max Vector Per Group: It defines maximum number of vector value in group.

Max Graph Data Bucket Count: It defines bucket value for applied graph.

Graph Time Format: It shows time in 12 and 24 hours’ format.

CSV Header Include: It contains 2 flags (Yes and NO). If user wants to include csv header, then ‘Yes’ flag is enabled.

 1.1 Click the Save button once the setting is done.

Custom Reports

Here, user can add, select, view, or delete client specific reports, such as Mobile Overall reports, Tablet reports, POSF reports, and so on.

Creating a Custom Report

To create a custom report, follow the below mentioned steps:

  1. Click the Create Report button (+).

A new window is displayed where user can configure the settings for creating the custom report. Firstly, user needs to select the category of the custom report in Step -1. It can be either session based or page based. Here, we are taking an example of session report.

  1. Step – 1: Here, user can select report data field and report dimensions. User can select columns and their specific values to be included in the report.

report builder step 1

  1. Step – 2: Here, user can customize the report according to need. User can also add derived columns to the report.

report builder step 2

  1. Step – 3: In this step, user can apply filter to the reports and can select the operations to be performed between the filters.

report builder step 3

 

On clicking the Finish button, the report gets generated based on the selection and displayed tothe user.

Special Reports

To open the Special Reports page, click the Special menu item under the Reports menu. The special reports page is displayed.

70

Sections in Special Report

There are following sections in Special Reports page:

  • Time Filter

Selection of a fixed interval: User can select a fixed interval, such as last 1 hour, last 1 day, last 1 week, last 1 month, and so on. In this, user can get reports for hourly, daily, weekly, monthly and yearly basis.

Specified time: Select the duration in terms of date, hours, minutes, and seconds. This needs to be done for start time and end time.

  • Report Filter

For Domain report: Select the channel (POSF, Mobile, Dotcom), specify the domain, and select the page. Select the bucket, such as hourly, daily, weekly, and so on.

For Other reports: Select the report name from the Report drop-down list. Then, select the domain name from the drop-down list.

Once user sets the parameters and click the Run button, the report is generated and displays in the tabular format. User can also download the report in XLS format using the excel icon.