Step 1:

• Stay alerted whenever performance degrades and results in:
  • Struggling users
  • Struggling business KPIs
  • Deteriorating system / application / network health
  • Unusual log patterns

Step 2:

• Drilldown to root cause and fix
  • End-to-end business transaction tracing
  • Code / method level diagnostics
  • Correlate logs to know the unknowns